[01-01-2020]
Welcome to Duo Digital. By accessing our website or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before engaging with our services.
1. Services Overview
Duo Digital provides professional digital services including but not limited to:
• WordPress Website Development
• Shopify Development
• SEO Services (Local, National, International)
• Social Media Marketing
• Paid Advertising
• Lead Generation Funnels
• Conversion Optimization
• E-commerce Growth Solutions
All services are subject to agreed proposals, timelines, and payment terms.
2. Client Responsibilities
Clients agree to:
• Provide accurate project requirements
• Supply necessary business information, branding assets, and content
• Approve deliverables in a timely manner
• Maintain communication throughout project duration
• Fulfill agreed payment obligations
Project delays caused by missing client materials may impact delivery timelines.
3. Payment Terms
General Terms:
• A deposit or advance payment may be required before project initiation
• Remaining balances are due according to agreed milestones
• Monthly retainers must be paid on schedule
• Late payments may result in service suspension
Non-Refundable Fees:
Deposits, setup fees, and completed service milestones are generally non-refundable unless otherwise stated.
4. Revisions & Scope Changes
Included Revisions:
Project proposals may include a specified number of revisions.
Additional Requests:
Major changes, additional revisions, or expanded project scope may incur extra charges.
5. Intellectual Property
Upon full payment:
• Final approved deliverables become the client’s property unless otherwise agreed
• Duo Digital retains rights to proprietary tools, frameworks, and internal systems
We reserve the right to showcase completed work in our portfolio unless confidentiality agreements prohibit it.
6. Confidentiality
Duo Digital will maintain confidentiality regarding:
• Business data
• Marketing strategies
• Customer information
• Proprietary assets
Both parties agree to protect sensitive information.
7. Performance Disclaimer
While we strive for measurable growth, Duo Digital does not guarantee:
• Specific rankings
• Sales volumes
• Lead quantities
• Advertising outcomes
Results may vary based on market competition, budget, business model, and external platform changes.
8. SEO & Marketing Risks
Clients acknowledge:
• Search engine algorithms may change
• Advertising platform policies may shift
• Market conditions can impact performance
Duo Digital is not liable for third-party platform changes.
9. Termination
Either party may terminate services with prior written notice.
Grounds for termination may include:
• Non-payment
• Contract breach
• Abuse or misconduct
• Failure to provide required materials
Outstanding payments remain due upon termination.
10. Limitation of Liability
Duo Digital is not liable for:
• Indirect losses
• Business interruptions
• Platform outages
• Hosting failures
• Third-party service issues
Our liability is limited to the value of services directly provided.
11. Support & Maintenance
Support availability depends on service agreements.
Maintenance may include:
• Website updates
• Security monitoring
• Technical troubleshooting
• Marketing support
Separate support plans may apply.
12. Third-Party Tools
Projects may utilize third-party services such as:
• Hosting providers
• CRM software
• Advertising platforms
• Payment gateways
• Plugins/apps
Clients are responsible for related subscription or licensing costs unless otherwise agreed.
13. Governing Law
These Terms & Conditions are governed by the applicable laws of Pakistan unless otherwise specified by contract.
14. Updates to Terms
Duo Digital reserves the right to modify these Terms at any time. Updated versions will be published on our website.
15. Contact Information
For legal, billing, or support inquiries:
Email:
Phone:
WhatsApp:
Final Statement
By using Duo Digital’s services, you acknowledge and agree to these Terms & Conditions.
Duo Digital is committed to delivering strategic, professional, and scalable digital growth solutions.
Build. Grow. Dominate.