[01-01-2020]
At Duo Digital, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Information:
We may collect:
• Full name
• Email address
• Phone number
• WhatsApp contact
• Business details
• Billing information
• Project requirements
Non-Personal Information:
• Browser type
• Device information
• IP address
• Website usage data
• Cookies and analytics data
2. How We Use Your Information
We use collected information to:
• Provide website development, SEO, Shopify, and marketing services
• Respond to inquiries and support requests
• Process payments
• Improve user experience
• Send service updates or promotional communications
• Analyze website traffic and performance
• Enhance security
3. Data Protection
We implement appropriate security measures to protect your personal data from:
• Unauthorized access
• Data breaches
• Loss or misuse
• Disclosure or alteration
Your information is stored securely and only accessible to authorized personnel.
4. Cookies Policy
Our website may use cookies to:
• Improve website functionality
• Analyze traffic
• Personalize user experience
• Track marketing performance
You may disable cookies in your browser settings if preferred.
5. Third-Party Services
We may use trusted third-party tools or services, including:
• Payment processors
• Analytics platforms
• CRM systems
• Advertising platforms
• Hosting providers
These providers may have access only to information necessary to perform their services.
6. Confidentiality
Duo Digital respects client confidentiality. Any project information, business strategies, or proprietary data shared with us remains confidential unless legally required otherwise.
7. Marketing Communications
We may contact you for:
• Service updates
• Promotional offers
• Strategy consultations
• Newsletters
You may opt out at any time.
8. Your Rights
You may request to:
• Access your data
• Correct inaccurate information
• Delete your information
• Withdraw communication consent
To request any changes, contact us directly.
9. Payment Security
All transactions are processed securely. Duo Digital does not store sensitive payment details unless necessary for billing compliance.
10. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.
12. Contact Us
For privacy concerns, support, or data requests:
Email:
Phone:
WhatsApp:
Duo Digital Commitment
We are committed to protecting your privacy while delivering professional digital growth services with integrity, security, and transparency.
Build. Grow. Dominate.